Terms & Conditions

You will be asked to confirm that you have read and agree to our terms and conditions at the point of placing your order on our website. By ticking the agreement box and clicking 'Place Order' at the point of purchase you agree to the following:

These terms & conditions (together with the documents referred to in the terms) apply to any orders for products placed on this website, and to your use of the website. Please read them before placing an order or using this website.

If you do not agree with these terms, please do not use this website and do not order products on the website.

We may change our terms at any time, so please do not assume that the same terms will apply to future orders.

About us

LED Ltd, Registered in  England, No 7055262, registered office Unit 1 Bishopsgate Business Park, Widdrington Road, Coventry CV1 4NA.
In this contract, we call LED "us", "we", and "our".

Contacting us

We can be contacted by email (sales@liddellelectrical.co.uk), by telephone on 024 7663 2849 or mail at Unit 1 Bishopsgate Business Park, Widdrington Road, Coventry CV1 4NA. Our Contact Us page contains additional ways of contacting us.

How a contract for the sale of products is formed:

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy the relevant products. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the products have been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation..

Orders for Goods

When you order products on this website, you confirm that you are purchasing the products in your basket and that you will pay for these products in full. Once your order has entered our automated queue to be dispatched, it cannot be cancelled.

Product descriptions

Product descriptions on this site can change at any time, for example when a product is updated by the manufacturer. Changes will not affect products for which you have already received a Dispatch Confirmation.
Before placing an order, please check that the description meets your needs.

Product Images

Please be aware that product images on this site may differ from the actual item you will receive. Please ensure you read product descriptions carefully to ensure you order the correct item.

Delivery

We will send the products to the address you state when placing the order.
We will usually deliver stock items in the delivery time selected. Non stock items will usually be delivered within 2-3 days, but times may vary depending on the suppliers.
Should delivery be likely to be delayed, we will inform you as soon as possible.
Once the products have been delivered, they are your responsibility and at your risk.
If the products are lost or damaged in transit, please let us know as soon as possible.

Returns

Returning unwanted items
We offer our customers a 14 day period in which to return unwanted products to us, in the same condition we sent them out to you - which is new and with unopened packaging.
Before sending any items back to us, you must let us know why you are retuning and when we will receive the item.
Any item returned to us must include your full contact details and the original order number, so we can process the return in a timely manner. Any item sent to us should be sent using a recorded service (second class recorded, or courier), as any items not received by us cannot be refunded. Any cost of returning an unwanted item to us will not be refunded.
Once we have received the unwanted goods, a full refund of the original purchase price, not including original postage costs, will be refunded to the original payment method. Any items originally ordered with free delivery will have the delivery costs deducted from the refund amount.
For returns of unwanted orders, please email sales@liddellelectrical.co.uk before returning any item.

Returning damaged items
If you receive an item which is damaged, please notify us as soon as possible. We will request that you email sales@liddellelectrical.co.uk with a photograph of the damaged item and the packaging, as well as your full contact details and the order number. Do not send us the damaged item unless we specifically request the item to be returned back to us.
If you receive an incorrect item, again please email sales@liddellelectrical.co.uk as soon as possible so we can determine the best course of action. Again, please wait for our confirmation before returning the item to us.

Defective products

All defective products are subject to testing prior to repair or exchange. If no fault is present then we reserve the right to charge a testing fee and to charge for return carriage. Should the item indeed be defective, we will issue a full refund.

Pricing

We reserve the right to change prices of products without notice, but such changes will not affect orders for which we have issued a Dispatch Confirmation.
In the unlikely event that we have made a pricing mistake, we will advise you of this.
The prices stated on the website do not include the cost of delivery, which is quoted for separately during the order process.

Special offers

All offers are limited in supply and we reserve the right to withdraw these at any time. We cannot be held responsible if a special offer or any product is not available for supply after an order has been placed.

Condition of products

All products are brand new and delivered as supplied by the manufacturer unless stated otherwise.

Use of the website

We grant you a limited right to use the website. The right is non-exclusive, revocable, and subject to the restrictions in these terms.
We or our licensors own all rights in the website and you shall acquire no rights.
Except as part of ordinary use of the website, you may not copy, reproduce, modify, download or use in any form the contents of the website without first obtaining our permission.

Voucher Codes:

These apply to products only. Delivery charges are not included in any discount offer. Vouchers only apply to products with visible pricing and add to basket buttons.

Our liability to you

We will only be liable to you for losses (directly or indirectly) caused by breach of our obligations, where these losses were reasonably foreseeable by both you and us at the time that the contract for the sale of the products came into effect. Our maximum liability to you will be the value of the relevant products (including the cost of delivery).
We will not be liable to you for losses that were not caused by any breach of our obligations. If you did not enter into the Contract with us as a consumer, we will not be liable to you for your business losses unless such losses arose as a direct result of us breaching the contract. We will not be liable for any delay or failure to comply with our obligations under these terms if the delay or failure is caused by anything beyond our reasonable control.
The above does not affect your statutory rights.

Effects of legislation

None of the above affects your statutory rights. Where the above conflicts with any overriding legislation, the overriding legislation shall be applied. If one aspect of this contract is found to be non-enforceable that shall not affect any other aspect of this contract.

General

Persons who are not a party to these terms shall not have any rights under them.
We will comply with all applicable legislation and regulations, including the Data Protection Act 1998.
These terms are governed by English law and the English courts have exclusive jurisdiction.